Skip to main content

Subscription Renewal for KIP

Each KIP beacon is tied to an annual subscription. This page explains how to check your subscription status and renew it from Alpik Pro.

Checking your subscription status​

Navigate to Paramètres → Abonnement to see the status of your KIP subscription.

Expired subscription​

If your subscription has lapsed, the page shows an Abonnement expiré (Subscription expired) banner with the expiration date, along with a preview of the corresponding receipt (the actual amount billed may vary depending on your contract).

Alpik Pro — Expired KIP subscription

While the subscription is not renewed

The beacon remains registered to your account, but its tracking is no longer guaranteed until payment has been made.

Renewing your subscription​

  1. Click the Prolonger mon abonnement (Extend my subscription) button.
  2. You are redirected to the secure payment page, operated by Mollie.
  3. Enter your card details (number, expiration date, security code) and the name on the card.
  4. Click Payer par carte (Pay by card).

Mollie payment page — Alpik KIP subscription

Secure payment

Payment is processed by Mollie, a third-party payment provider. Alpik does not store any card information.

Once the payment is confirmed, a confirmation message is displayed and your new expiration date is shown.

Alpik Pro — Subscription renewal confirmation

Renewing a subscription that is still active​

You don't need to wait for your subscription to expire before renewing it. Even while it's active, the Prolonger mon abonnement button remains available on the Paramètres → Abonnement page.

Alpik Pro — Active KIP subscription, renewal still available

Time already paid for is not lost

Renewing an active subscription adds the new period to the existing expiration date — it does not replace it. You can therefore renew ahead of time without losing any time you've already paid for.

Need help?​

Contact contact@alpik.fr for any questions regarding your KIP subscription.