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Account Creation

Alpik Pro uses a three-level account model:

  1. Organisation account — created by Alpik support when your organisation onboards.
  2. Administrator account — the first user account, created by Alpik support alongside the organisation. The administrator manages all other users.
  3. User accounts — created and managed by the administrator (or any user with admin rights) directly in the console.

This guide covers steps 1 and 2 — the initial onboarding process. Once the administrator account is active, additional users can be invited from within the console without contacting Alpik support.

Step 1 — Request your account​

Send an email to contact@alpik.fr with your email address and ask for an Alpik Pro account to be created. The support team will initiate the registration process on your behalf.

Step 2 — Go to the Alpik Pro console​

Open your browser and navigate to https://pro.alpik.fr.

Step 3 — Click Register​

On the login page, click the Register link at the bottom of the form.

Alpik Pro login page — click Register

Step 4 — Fill in the registration form​

Complete all required fields:

FieldDescription
Email addressThe address you provided to support in Step 1
PasswordChoose a strong password
Confirm passwordRe-enter your password
First nameYour first name
Last nameYour last name

Alpik Pro registration form

Click Register when all fields are filled in.

Step 5 — Check your confirmation email​

The system automatically sends a confirmation email from pro@alpik.fr to the address you registered.

Email not received?

Check your spam or junk folder. If the email is not there after a few minutes, you can request a new confirmation email from the login page.

Step 6 — Validate your account​

Click the validation link in the confirmation email. Your account is now active and you can log in to the Alpik Pro console.