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Prerequisites

Before installing the Alpik Forwarder, verify that you meet the following requirements.

Compatible Alpik devices​

The Forwarder works with any Alpik hardware that emits BLE advertisements. Contact your Alpik representative to confirm your device model is supported.

Smartphone requirements​

PlatformMinimum versionRecommended
Android8.0 (API 26)11 or later
iOS14.016 or later

The device must support Bluetooth 4.0 (BLE) or later. All smartphones manufactured after 2014 meet this requirement.

:::noteBackground scanning on iOS Apple restricts background BLE scanning to apps that declare the bluetooth-central background mode. The Alpik Forwarder declares this mode — however, iOS may still throttle scan frequency when the screen is off. See Permissions for details. :::

Network​

The smartphone must have an active internet connection (Wi-Fi or mobile data) while forwarding. The app buffers a small number of payloads locally and retries if connectivity is temporarily lost.